Privacy Policy

We are committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth.) (the Privacy Act). This Privacy Policy sets out how we handle personal information provided to us, collected by us when providing our services to you (Services) or when otherwise interacting with you.

In these Website Terms, references to “we”, “us”, “our” and “Stratoship” are references to Stratoship Holdings (ABN 88 649 642 053) and its subsidiaries.

We may update this policy from time to time. ‍By interacting with Stratoship, you agree that we can use information about you in accordance with this Privacy Policy.

The type of information we collect about you varies depending on how you interact with us and the types of products or services you use. If you do not provide certain information that we need from you, we may be unable to provide you with the products and services you request.

The types of personal information we may collect about you includes, but is not limited to:

  • Identity Data including your name(s), title, date of birth, gender, job title, education, identification and other sensitive and personal data. In the course of providing our Services, we may collect, or come across sensitive information in different situations, including during the course of conducting a background verification check on you, when reviewing your CV, and when providing services to you.

  • Contact Data including billing address, delivery address, email address and telephone numbers.

  • Financial Data including bank account and payment details.

  • Transaction Data including details about payments to you from us and from you to us and other details of services you have purchased from us.

  • Technical and Usage Data including internet protocol (IP) address, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.

  • Profile Data including services you have requested from us, information you have shared with our social media platforms, your interests, preferences, feedback and survey responses.  

  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

  • Professional data including where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience. 

We collect personal information in a variety of ways, including:

  • Directly: We collect personal information which you directly provide to us, including through the ‘contact us’ form on our website, when you agree to or request our services, subscribe to our marketing publications or when you interact with us in writing, digitally or over the telephone.

  • Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and in your online enquiries.

  • From publicly available sources: We collect personal data from publicly available resources such as the Australian Securities and Investment Commission (ASIC) and professional networking sites such as LinkedIn.

  • Through third parties: We may collect personal data from third parties in relation to our services. Third parties may also provide us with personal information in relation to your previous work or education.

We collect information from other sources when:

  • People with permission from you to give us your information (such as authorised representatives). If you give us personal information about other people (like your employees), we rely on you to inform those people that you’re sharing their information with us. We also expect you to let them know about this Privacy Policy and how they can find it.

  • Third party websites and social media platforms collect and disclose information about you.

We may collect, hold, use and transfer personal information for the following purposes:

  • to enable you to access and use our website and other associated platforms and social media platforms; 

  • to onboard you as a client or partner and to provide you with our services; 

  • to provide and improve our products and services;

  • to contact and communicate with you; 

  • to interact with governmental or regulatory bodies or other authorities in relation to you; 

  • for internal record keeping, administrative, invoicing and billing purposes; 

  • for analytics, market research and business development, including to operate and improve our website, services and associated social media platforms; 

  • for advertising and marketing, including to send you promotional information that we consider may be of interest to you; 

  • where you have applied for employment or contracting with us, to consider your application to work with us and conduct any pre-employment reference checks and to send you information about future job opportunities that we consider may be of interest to you; 

  • for business purposes including any proposed acquisition, disposal, merger or similar of our business or entering into a joint venture, collaboration or referral arrangement; and

  • to comply with our legal obligations and as required or permitted by law.‍ ‍

Your privacy options and rights

Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

To object to processing for direct marketing, unsubscribe from our email database or opt-out of communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

You may request access to the personal information that we hold about you.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading.

If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

‍Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

If you have a question regarding this policy, a complaint about how we handle your information, or wish to make an access request, you can contact us.